About EMA

Mission Statement

To provide the most efficient and effective coordination of resources available in the mitigation of; planning and preparation for; response to and recovery from emergencies and disasters.

The Memphis/Shelby County Emergency Management Agency is a 24 hour 7 day a
week operation. Our phone number is (901) 458-1515, and our fax number is
(901) 458-4016. Our address is P.O. Box 111249, Memphis, TN 38111.

Our staff consists of a Director, Manager of Operations, Planning Officer, Training & Education Officer, Exercise Officer, Executive Secretary, 4 full-time Emergency Technicians
(dispatchers), 3 part-time Emergency Technicians, a volunteer Amateur Radio Program,
and a volunteer Reserve Program.

We assist local, state, and federal agencies with response, or EOC activation, for major
fires, hazardous material incidents, bomb threats, special rescue operations, aircraft
disasters, multi-person/multi-family evacuations, terrorist events and any other emergency or disaster operation that requires a multi-agency/multi-jurisdictional response.

EMA has a National Weather Service satellite link and is responsible for activating the
tornado sirens for Memphis, Millington, Lakeland, and the un-incorporated areas of
Shelby County.

Other duties that are handled by our Emergency Technicians are dispatching for
Housing and Community Development, Code Enforcement Officers, after hours dispatching for Traffic Signal Maintenance, Animal Shelter, and monitoring Flood Control alarms.

Agency Vision

To be the most proactive and responsive emergency management agency
possible, dedicated to aggressively ensuring the community's ability to survive
and endure a disastrous event with the least disruption in their quality of life .

Memphisema.com